Phoenix, Arizona
1 comment
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It was my first time at Jiffy Lube.I was asked if I wanted good, better or best oil.

I took good, how wold I know that they actually used the best. The price next to the picture was $44.95 for good and my bill was $53.87. I was told, and on the bill it is printed, that I needed wiper blades, a new battery and coolant. I knew something was wrong.

The wipers are 3 months old, battery 1 year and under warranty (they did not mention that I might have a warranty with someone else) and the coolant was something I was not sure of. I paid only for the oil. I drove directly to my O"Reilly Auto Parts store for confirmation that I did not need wipers or a battery.

The coolant was just barely low and I bought a gallon from them to put in myself.With such a lack of integrity I wonder if my oil was actually removed and changed, or inferior products used or used oil pumped in instead of new.

Review about: Jiffy Lube Oil Change.

I liked: Fast.

I didn't like: Rude worker lying to me, Unneeded work.

Review #672723 is a subjective opinion of a user.

Value for money
Product or Service Quality
PRODUCT OR SERVICE Jiffy Lube Oil Change
Reason of Review / Monetary Loss Poor customer service / $54
Preferred solution Let the company propose a solution

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HUH?You do know that their prices are UP TO FIVE QUARTS OF OIL!

This rig takes far more than whats shown on the price sheets and computer system.Its just a recommendation you DONT have to follow thru with it.

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