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I went in to the jiffy lube off Madison they couldnt do my oil change due to damaged oil pan from store 2410 servicing it last time I now have to pay for the repair of my Chrysler due to the damage this is not a cheap fix on my type of car I am a loyal customer have been since I bought this car now due to the poor service of your store I couldnt receive the maintenance my car needs my car is knocking due to your employees now u need to speak to someone cause this isnt setting well with me something needs to be done I cant get a oil change and was sent out the garage saying it is a nightmare under there from last service then I tell them they look in system and say oh the damaged store 2410 oh well u have to call the helpline and I pulled off engine knocking and all not acceptable

User's recommendation: Don’t go to this store poor maintenance.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

Jiffy Lube Pros: Done to quickly, Usually do a fast service and are courteous.

Jiffy Lube Cons: Refusal to accept responsibility for errors.

Location: 6401 North College Avenue, Indianapolis, IN 46220

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