Jiffy Lube Reviews and Complaints | jiffylube.com @ Pissed Consumer

New Reviewer

Oct 28, 2021 Gayle C Bkv

Update

1.0

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Kay well they called me with this lame amount wanting to settle I refuse I said no , it cost me over a 1000 dollars to have my car fixed after they *** it up, iam being pretty reasonable for them to put a Crack in my tank and too let me drive away like that they're lucky there wasn't a blow up, then to put a plastic sleeve in one of my radiator hose whats wrong with them, so now I'm waiting to hear back from attorney General next will be the media

User's recommendation: Take your vehicles elsewhere8.

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Featured

#3017415

Cons

Whole service experience and price
Misleading
Damaged vehicle

Loss

$1092

May 21, 2022 PissedConsumer3597074 of North Hollywood, CA

No respect coupons and try to sell oil change high prices

Going to day at WRedlands Blv 1667 Redlands Blv Redlands CA92373. I went to have my oil changed and I always do it in Ontario near my work.. they told me that the last type of oil they did for me did not appear in the record, that the coupon I brought was not accepted there, and they offered me oil change with very high prices. In the end, it seemed like they didn't want to do the oil change job for me.in the end I preferred to wait where I always go.

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#3597074

Location

Redlands, California

New Reviewer

May 13, 2022 Bethany A Gyj

Engine damaged on my vehicle

1.0

Update by user May 13, 2022

Vehicle is now waiting to get repair at mechanics needs a complete new engine was verified oil was spilled all over ..causing damage and yet after going back and fourth I get a third person adjuster and still nothing they promise they understand and admit to fault but...

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#3571044

Location

South Elgin, Illinois

Service

Jiffy Lube Oil Change

Loss

$22000

Preferred solution

Repair vehicle and help with rental of a car while vehicle is being service also I paid towing of vehicle on 4/27 when left me stranded in the highway for over 3 hrs

New Reviewer

May 03, 2022 Harmony W Dhd

Horrible service

1.0

JIFFY LUBE 2615 April 30, 2022 8:20 PM ET $189.81 I was ignored and treated like an inconvenience. I try really hard to be respectful to workers and tried to let it go. So at first I offered a tip even though the main guy didn't even listen to my concerns or address...

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#3539280

Location

Spokane, Washington

Pros

Unfair work enviroment
Unsafe
Tampering beneath my vehicle

Cons

Unneeded work
Faulty work
Wrong coolant added to my honda causing cement mixture

Loss

$180

Preferred solution

Full refund

New Reviewer

May 02, 2022 Harmony W Dhd

Pathetically treated

1.0

I paid so much money, they didn't know a thing about giving me my gift card. I was ignored, treated like an irritating worthless customer even after I was so nice and seriously DO NOT GO TO THIS PLACE. CALLED TO GET MY CARD AND WAS BASICALLY TOLD TO GET LOST AND *** OFF. WILL LET EVERYONE KNOW FOREVER.

User's recommendation: Never go there unless you want to basically be spit on.

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#3536023

Pros

Zero pathetic

Cons

Damaged vehicle
Service
Worst treatment ever

Loss

$190

Preferred solution

Price reduction

New Reviewer

Apr 21, 2022 Sheryl B Qis

Damage to car

NoOil pan properly replaced after oil change . Then it cane off on the freeway got jammed under my car. When I went back for them to fix it they only offers me a free oil change/refund. But my car part is destroyed I dont feel I should have to replace this part nor bolts to this part. My time off off work and mechanic fee to have this repaired. They caused the damage . Too much in a hurry.

User's recommendation: Never .

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#3504223

Location

Arcadia, California

Preferred solution

Like refund and my part to be replaced/ repaired

Apr 09, 2022 PissedConsumer3472515 of Kolkata, India

I want to close my Jiffy account

2.0

I am a very ordinary student I want to close this account because I do not have any money of my own.

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#3472515

Location

Kolkata, West Bengal

Apr 05, 2022 PissedConsumer3463444 of Oceanside, CA

Justification?

2.4

Ever time I go to jiffy Lube the guy under my car loosen something, and now my new engine smells hot and needs water refills every time I use it? Seriously he is evil, and jealous I drive a 1969 El Camino, 1963 Dodge Dart, 1967 Camaro, 1977 Dodge Van, 2004 GMC 4X4,...

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#3463444

Location

Oceanside, California

Pros

Over staffing
Tampering beneath my vehicle
Vandalizing

Cons

Loosening hose clamps
Not replacing drain plug
Not replacing oil filter

Mar 30, 2022 PissedConsumer3446372 of Cuttack, India

Login or password kiun Nehi Ara ye

Document verification Kiya tha lekin login password Nehi Mila ab tak .... Problem Kiya please call me

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#3446372

Location

Cuttack, Odisha

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Mar 21, 2022 PissedConsumer3423873 of Los Angeles, CA

I had a driver that drove like a maniac would you like more details

He was going 73 miles an hour on the 605 Freeway on the speed limit is 60 he took a turn at 60 and the turn said 30 mph he cut somebody off and he who is squealing is Wheels his foot was pedal to the metal the whole time I was horrified I didn't know what to do and then you just drop me off and I've made complaints this man needs to be pulled off his job you have no idea what it was like to be a woman in that car with him he had that big *** clear wall between us please fire him don't let it happen again

User's recommendation: Horrible.

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#3423873

Location

Los Angeles, California

New Reviewer

Feb 27, 2022 Jonathan F Omq

Store 2410 damaged my oil pan and bolts

I went in to the jiffy lube off Madison they couldnt do my oil change due to damaged oil pan from store 2410 servicing it last time I now have to pay for the repair of my Chrysler due to the damage this is not a cheap fix on my type of car I am a loyal customer have...

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#3370440

Location

Indianapolis, Indiana

Service

Jiffy Lube Oil Change

Pros

Done to quickly
Usually do a fast service and are courteous

Cons

Refusal to accept responsibility for errors

Loss

$600

Preferred solution

Let the company propose a solution

New Reviewer

Feb 22, 2022 Braden Nqh

Not happy

1.0

I went in for an oil change for my 2021 vw atlas. This was the first oil change my vehicle has had. After my oil change, a few days later my vehicle told me to check oil. So my boyfriend checked and there was no oil on the dip stick. So I then brought it back to jiffy...

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#3358857

Location

Surrey, British Columbia

Pros

No pros

Loss

$220

Preferred solution

Full refund

New Reviewer

Feb 20, 2022 Lawrence H Fmk

They didn’t know how to start the car,fooled around with the disconnect which made the car not passable for inspection,.told me I should get rid of the disconnect because that was the problem ,stated

1.0

Very poor service,attitude towards me and wasting my time waiting ,will not go back to this business again.

User's recommendation: Don’t go there!

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#3354099

Location

Wilton, New York

Loss

$15

Preferred solution

Rip up all my free car washes and not ever go back.

Feb 06, 2022 PissedConsumer3318593 of Albuquerque, NM

Blown engine

1.6

I purchased a car in 2017 every three months I took my car to them only for oil changes may of last year they supposedly did n oil change a week later my engine starts ticking so I took it back immediately.they told me I needed oil how is that being that I had just had an oil change.so they blew my head valve cover gasket as well as my hole engine and there refusing to fix it .

User's recommendation: Don't get your oil changed at jiffy lube.

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#3318593

Location

Albuquerque, New Mexico

New Reviewer

Jan 20, 2022 Blimy Mur

Why Not Email Sms not Send me

Fast Opening My Jiffy Account But Loing Time Not Send Me any I'd And password Harryup Send me My password and I'd

User's recommendation: Send me I'd.

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#3275053

Location

Guwahati, Assam

New Reviewer

Jan 07, 2022 Chris N Igc

Slobs left me with grease all in my car

3.0

Filthy service tech left my car stained, and now I have to spend $$ to clean it up. Took it in for a State inspection and oil change and left with a mess. Who does this? Oh, Jiffy Lube does. I didn't take a pic of the steering wheel, so use your imagination.

User's recommendation: Stay away.

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#3239629

Location

Garner, North Carolina

Pros

Friendly

Cons

Stained the interior

Preferred solution

Let the company propose a solution

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Website	2/5
Turnaround Time	2/5
Discounts and Special Offers	2/5
Diversity of Products or Services	1/5
Customer service	1/5

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