After 3 years of required visits to jiffy lube, it turns out the people did not know where the oil filter is on a BMW. It disintegrated and went into the motor.

No oil was getting to the cams or the head at all. On inspection the cams had 1/2 inch of shinny sludge on them and the whole motor as well. The mechanic who was going to fix our car pulled the oil bolt and nothing came out. After pushing a screwdriver in the hole an oil turd came out with metal bits and filter pieces & tar like oil (BMW has no metal housing around the filter).

It clogged all the oil passages, a quote for the repair is $9,000 for a new motor, towing and loss of work. The oil was absolute black, 11 engine flushes did not remove the sludge, the pictures you see are AFTER the engine flushes and the motors is ruiened. After all the flushes we ran the car thinking it was ok, there was so much oil pressure it pushed out gaskets and 5 to 7 oil leaks manifested and because of the oil the serpentine belt slipped off wraping around the crank and was sucked inside the block wraped around the timing chain and causing the chain to jump many gear teeth thus out of time with the crank and ruining the front main seal. We even brought our own BMW recomended oil (every time)$120.00 worth.

We trusted them and it ruiend our car and we paid to have them destroy the motor!!!!! DO NOT TRUST jiffy lube I wouldn't ever even get close to that place.

Do it yourself or get a REAL PROFESSIONAL to do the job. VERY PISSED OFF IN LAS VEGAS

Product or Service Mentioned: Jiffy Lube Oil Change.

Reason of review: Damaged or defective.

Monetary Loss: $9000.

Preferred solution: Let the company propose a solution.

I didn't like: Bad sercvice.

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