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At the end of December, 2016 I replied to a craigslist post for a job opportunity at the Jiffy Lube in Pittsfield, Mass. The next day I received a call from a man named Dan who explained to me that I had been offered the job at Jiffy Lube and that I needed to drive to Springfield Mass on January 3, 2017 for my orientation.

I had explained to Dan that I have been out of work for a month and had no gas to get to Springfield (an hour drive from my house). Dan had assured me that i would receive a $20 gas gift card upon completion of the orientation on January 3, 2017. I had attended orientation and was hired for store #948 in Pittsfield Massachusetts but i NEVER received my $20 gas gift card that was promised causing me to run out of gas in the middle of the highway. The next day, January 4th was my first day with Jiffy Lube and it consisted of more computer training that was supposed to be completed during my orientation.

This computer training was required for me to start my position and was not completed because the man who conducted my orientation had absolutely no idea what he was doing and for reasons unknown he had cut the orientation short by 3 hours. After completing my computer training I started training as an Upper Bay Technicion along side another employee. Everything went good up until we could not get a customers vehicle started. We had asked the customer to start his vehicle which he did and we drove it into bay 2.

My manager explained to the customer that the vehicle could use a fuel treatment and some sort of engine flush and the customer agreed to the service. The store manager tried to get the car started after it was already in the bay and it would not start. After about 10 minutes of cranking the vehicle over the battery died. We hooked up a brand new battery that came off the new battery rack and proceeded to crank the vehicle some more until I started to smell what seemed like an electrical fire.

I immediately told my boss to stop cranking the vehicle over because of the smell. He quickly glanced at the engine and saw no fire so he continued to crank it over eventually getting it started. During the service I continued to look for the cause of the smell and eventually found that the wires going to the starter were melted together. I showed my boss and he told me to keep quiet.

We finished the service and the customer left. January 5 was my second and last day working at Pittsfield store #948. The first vehicle of the day came in for a basic oil change service. During the service we check the tire pressure and fill the vehicles tires if any are below the factory recommended pressure.

I attempted to fill the front drivers side tire because it measured low and it would not gain pressure. I removed the air nozzle off of the tire stem and the whole valve shot out of the stem causing the tire to lose pressure very quickly. I shouted for my manager Shannon to come have a look and all she did was put a cap over the stem and told me to continue. The same thing happened to the front passenger wheel and this time she advised me not to touch the rear wheels.

After the oil change was complete, she called the customer into the bay and explained that both of his front tire valves were broken and we could not fix them and that he should drive his vehicle to his dealership to have them fixed ASAP. She told him it was not the company's fault that they broke and that we would not compensate for the damages that had occurred during the service. Later on that day i was refused a lunch as well as a 15 minute break so i ended up leaving so i could look for a new job.

I REFUSE to work for a company that lies, steals and deliberately misinformed their customers nor will i work for a company that does not give their employees a lunch break or even a 15 minute break. Save yourself the hassle.......DO NOT SERVICE YOUR VEHICLE AT ANY JIFFY LUBE....

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