Customer service
Price Affordability

Be careful they don't put the wrong oil filter on your car. It happened to me in August. After I left, my car started smoking so I promptly returned and was told that they spilled some oil. They were polite and cleaned it up.

A few days later the GMC oil light and warning guage indicated to shut engine off immediately. We took it into GMC dealership who discovered the wrong aftermarket filter was installed. We paid them for the service and rental.

I asked Jiffy Lube to refund the $77 and finally their district manager "Shaefer" left a voice mail apologizing. Months went by and I called, stopped by and never heard back. I filed a complaint with the Better Business Bureau and after a few months they closed the case as unresolved. A quote from the email from the BBB:

"Based on this review, we have determined that the company did not do all that it could have been reasonably been expected or been responsible to do to resolve the issue."

Jiffy Lube - Carlsbad, CA, United States

This person wrote the review because of pricing issue at Jiffy Lube and attached a photo. Reviewer claimed that he or she wants Jiffy Lube to read this review and look into the issue (if any).

If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Jiffy Lube and jiffy lube oil change for you to read. This information may help you with your purchase decision.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like