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2.0

Let me tell you what happens when a "Bozo" at Jiffy Lube (West Central just west of Ridge Rd.) leaves the gasket off the oil plug, during a routine oil change. When I took my van back to JL two weeks after having the oil changed there to question a severe leak, they attempted to charge me $502 to repair a leaky rear valve cover gasket...$502!

The General Manager SWORE the van was not leaking oil. He went as far as to put some of the liquid on his finger, smell and taste it trying to convince me it wasn't oil. Thankfully, I didn't accept his opinion, and took the van to Unruh's for a second opinion. Unruh's cleaned up a horrible oily mess off the engine, exhaust pipe, etc.

Then they drove the van a bit, and put it on the lift ramps, and watched for several hours. Guess where the OIL was coming from? BINGO...from the oil plug! At that point, they removed the plug and discovered the gasket was missing.

They drained the oil, replaced it with a full synthetic oil, and installed a brand new gasket & plug. TOTAL CHARGE = $22.09! BTW, I've owned my 2006 Kia Sedona van since 6-2006. It had NEVER leaked oil until Jiffy Lube changed the oil on 2-8-2017.

In fact, it had just been at Mid West Kia less than a week prior to the oil change to have the accelerator sensor switch replaced. At that time, Kia performed an all over inspection. An oil leak was NOT found, during that inspection. I believe the GM of Jiffy Lube deliberately falsified the situation to cover up what his techs had done...while taking more money out of my pocket in the process, for unnecessary repair that probably wouldn't have been performed any way.

I have shared my bad experience at JL on FaceBook, and will continue to spread the word to everyone I have the opportunity of speaking to about auto service/repair matters. Likewise, I am reporting to the Better Business Bureau.

Reason of review: Bad quality.

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