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First I had to make clear to the tech I wanted conventional oil. She was reluctant to my request she wanted me to use synethic I refuse contineously.

When my truck was brought out the top bar was unhinged and the Manager gave me a lame excuse about what could've happened. I never got an apology for the damage they caused. I'm very angry it's a distraction when driving because it blocks your view while driving. Now I have to get it repaired for something they caused and refused to take ownership.

It was not damaged going in but came out damaged. I was not given an itemized receipt I was given a register receipt that only showed my money transaction.

I have no clue if I was given a oil filter or if any other refills were filled or not. Overall I was/am very upset because now I have to get it repaired due to its a distraction while driving for something I did not cause.

Product or Service Mentioned: Jiffy Lube Oil Change.

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