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1.0

I SUPPOSEDLY got my oil changed at this place on March 8. And I really wanted to like it because there were two women working there, and it was International Women's Day.

So much for that.

When they pulled my car around Lady 2 asked Lady 1 if she had reset my oil light, and Lady 1 said, "No, I always have problems with those things." So, Lady 2 reset it. Then, when I got in the car I noticed my tire light was still on (it was on when I got there), but my receipt said that all tires had been checked and were 32 psi. I told Lady 1, and she insisted that she had checked them. I pulled out my tire gauge to check myself, and the passenger rear tire was 19.

She told me, "I don't know how that thing is reading, but they were all 32 when I checked, and sometimes you have to drive the car for a while in order for the light to re-calibrate." (That's not how my car works, but I had to get to work.)

Those were red flags for me, so I decided to check under the hood to see if other things were done. The windshield washer fluid is not topped off, but the receipt says is was.

Lady 1 told me the coolant was low, so I gave consent to fill it and paid $5.49 for that. When I looked under the hood, that wasn't done either.

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Full refund.

Jiffy Lube Cons: Customer service, Attention to detail, Lack of honesty and integrity.

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Julie C Bnj

It sounds very similar to my experience. My tire light was also on today and the owner told me the same thing that I had to drive Around a while.

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