North Las Vegas, Nevada
2 comments
Not resolved

Went to this location for a simple oilchange.As I was waiting I witnessed a couple complaining that the technician has broke a part.

The gentleman had to buy the part so that it could be replaced. I was concerned at this point and should of left which i regret now.

As I am getting ready to drive off I notice my window is down and the power window is not closing the window . I return to the location and tell the attendant from his reaction he is used to these types of mishaps.

I leave my phone number and ask that his manger contact me.Two days later that did not happen .I call and the manager,he tells me to bring the car because one of his mechanics will repair it . I take it in and 2 1/2 hours later he says he cant fix it. The claims department then asked me to bring in two bids for the cost. When I did the claims department denied my claim with a ridiculous and unfounded excuse .

This whole.ordeal lasted two weeks .Do not come here this company takes no responsibility for their actions.You go in for a simple oil change and they take it upon themselves to inspect your engine so they can upsell and cause property damage.

Review about: Broken Parts Replacement.

Review #539544 is a subjective opinion of a user.

1.0
Customer service
Product or Service Quality
Staff
PRODUCT OR SERVICE Jiffy Lube Oil Change
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Jiffy Lube?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
RAL
Dayton, Ohio, United States #896849

I hate to say this, but was their "ridiculous and unfounded" reason for not fixing your power windows something to the affect: "ummm sorry but no oil runs through your windows, so how can changing the oil damage your power windows."

The Bitter Truth
Boring, Oregon, United States #878347

"Stiffy Lube - caused damage and refused to repair it"

In other news, sun rises in east today.

You May Also Like

Mavis Discount Tire - Botched Alignment Mavis Discount Tire "I bought 2 new tires elsewhere because the last time I bought tires there they put the wrong size on. Mavis did an alignment on the vehicle & 5 weeks..." Read more Jiffy Lube Didn't Perform Oil Change That I Paid For Jiffy Lube "I visited Jiffy Lube Store #3399 in Arlington, TX, on November 8, 2015, for a regular oil change. I drive a 2013 Toyota Camry, and opted for full synthetic since..." Read more Mavis Discount Tire - Not happy with Mavis Mavis Discount Tire "i been using Mavis for quite some years and it seems like i never learn from them doing me dirty with their lies and selling me the brooklyn bridge, no..." Read more Speedway Gas Station - Ripped off at the Speedway Diesel pump Speedway Gas Station "The sign clearly says $2.29, the pump charged $2.399.When i spoke with the cashier she said others also complained..." Read more Gearbest denied to refund 122.3 - four months after the item has been lost. Gearbest "I bought from Gearbest one mobile phone on February 20, 2017, and I paid 122.3 euros via Paypal, along with transport insurance with the carrier PostNL . The phone was..." Read more Union Trade Company Humanitarian Charitable Foundation - Union Trade Company - Straphon Eubanks - Swift Fraud & Deception Union Trade Company Humanitarian Charitable Foundation "This horrific financial matter began approximately 6 months ago and involved a financial instrument (SBLC) supplied by Mr John S Diak to Union Trade Company. Union Trade Company owns another..." Read more Dfa appointment system is trash Dfa "Nag pa appointment ako sa dfa pra sa renew ng passport ko it will expired on dec 22 2017 may offer letters nako from abroad d ma process ang papers..." Read more Del Webb By Pulte Homes - I am not a Pissed Consumer and I would buy another Pulte Home Del Webb By Pulte Homes "We bought a Pulte home in a 55+ community and are very pleased with the purchase and follow up of any problems. Yes, there were a few issues but Pulte..." Read more