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My wife had them do inspection/emissions. They made her wait for 3 hours and then told he that all of the brakes were shot and they could fix them for $400.00.

She called me and I told her I would take care of it. That Weekend I replaced all of the brake pads. They had said the rear pads were metal on metal. When I took the pads off they still had 5/32" left.

You only need 2/32' to pass. They were flat out lying. I have a call in to the highway patrol.

They are going to check out the pads tomorrow. I will not be going to jiffy lube again.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Jiffy Lube. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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