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1.5 Based on 71 reviews
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Our daughter took her car to the Leduc Jiffy Lube for oil change. We later discovered the car very low on oil and leaking oil on driveway. We checked and found the oil drain plug loose, could turn with fingers, oil seeping from drain. Oil changed found filter had collapsed likely unchanged during previous service, became dirty and collapsed. Filed complaint, staff were sarcastic, rude, and would not take any responsibility, instead, tried to put... Read more

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I paid for unnecessary repairs not required to solve my car problem and on top of that Jiffy Lube replaced the wrong spark plugs style to my vehicle. The spark plugs wires and the wiring in the main harness were damaged. The new gasket was never sealed correctly. The intake gasket and the engine block were not properly cleaned. Between the intake and gasket there was a plastic grommet smashed, not allowing intake to seal. There were numerous... Read more

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Awful display of huslting as i watched the guy pour washer fluid into my radiator then come to me thinking i didnt watch and then proceed to tell me i needed a rafiator fluid flush. Not wanting to get charged the extra money as he assured me it was nearing the next flush i bitterly left amd didnt say anything in hopes of karma. A week later my trucks water pump and radiator blew. Considering i work pay check to paycheck doing the math there was... Read more

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the place is so slow. took 1.5 hr to change the oil. do not come here

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I took my pickup in to get the transmission serviced. I thought from taking to them that they would replace all the fluid. However all they do is suck out the 4 quarts in the pan and put new in. They do it three times but it never gets it out of the torque converter. Fluid looks the same when I got home as it did when I took it in black. I'm just 200 dollars less. I could have done that for a lot less Read more

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My wife had them do inspection/emissions. They made her wait for 3 hours and then told he that all of the brakes were shot and they could fix them for $400.00. She called me and I told her I would take care of it. That Weekend I replaced all of the brake pads. They had said the rear pads were metal on metal. When I took the pads off they still had 5/32" left. You only need 2/32' to pass. They were flat out lying. I have a call in to the... Read more

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Brought vehicle in for oil service. After waiting for an excessive amount of time, the tech came in and told me that they did not have the oil filter for my vehicle. It would take additional time and cost an additional 10.00 for the filter. Dismayed, I asked why all of the other Jiffy Lubes carry that filter and was told they just did not have it in stock. Its unfortunate that whomever is responsible for stocking costs your customer 10.00... Read more

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I took my car for a oil change , in ASHBURN VA about 4 weeks ago, it was a toyota camry , after driving it for couple weeks, i didnt know the oil was low , now the transmission is done, upon taking it to my mechanic they said they used something called *** OIL which is not a regular oil. i will be suing them soon! they told me they did a good oil change and everything was good to go now after driving it for long , the oil was done completely .... Read more

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Took my truck in for oil change n 2 hrs later service engine light on they messed my truck up n don't want to pay for it

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I was told they aired up all the tires, vacuumed the car, cleaned the windows, topped off all fluids, I knew power steering was low when I went in so checked it when I got home, still low, and they did not do any of the things they said they did, they wanted to sell me an air filter for 25.00, bought one on EBay for 5.89 I had a coupon for a 21.99 signature oil change, so the guy subtracts my 21.99 from their regular price and charges me 33.00 I... Read more

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